Operator consulting is advisory work that tests a hospitality project before money is committed and prepares it to be run well. Dijiwa Asia offers this service to hotel, resort and villa investors in Bali and across Indonesia. The focus is operational quality, financial optimization and sustainable business growth, guided by each owner’s investment objectives.
Who this service is for
Operator consulting is for investors who are still deciding whether and how to build or buy a hospitality property. Each project is unique and needs experience, structure and strategy.
It also fits owners who already have a property under construction or in operation and want a structured review. Owners who have not chosen between consulting and a full operating partner may find Hotel Consulting vs Hotel Operator for Resorts in Bali a useful comparison.
What is included
The scope runs from the first market question to the first operating audit.
- Market study and feasibility analysis: an assessment of market demand, the competitive landscape and the best positioning for the project.
- Business model and financial projection: the revenue logic of the property and the projected financial performance that follows from it.
- Brand alignment and concept validation: a check that the concept and brand fit the market and the owner’s goals before design is fixed.
- Operational structure and management system setup: the organization chart, reporting lines and operating systems the property will run on.
- Pre-opening strategy and post-opening audit: a plan for the period before opening, followed by a review of how the property performs once it is trading.
If the study supports going ahead, the next step is often Concept and Branding or Hotel Management.
How we work with owners
Feasibility studies are one of our core in-house capabilities, and we bring them to every owner partnership. We do not provide direct financing. We work with national banks in Indonesia, introduce owners to our banking network and help prepare financial projections for lending applications.
For a first consultation, owners should be ready to discuss the property or project, their goals, their timeline and any previous management experience. Foreign investors are welcome. They can own hospitality properties in Indonesia through PT PMA structures, and we coordinate with legal and regulatory specialists on that process.
For properties joining Dijiwa Sanctuaries, due diligence is thorough. It reviews financial statements, engineering reports, market studies and permits before we recommend positioning and improvements.
Frequently asked questions
Does Dijiwa provide feasibility studies?
Yes. Our studies analyze market demand, the competitive landscape, optimal positioning and projected financial performance. They give owners the data to decide whether to proceed with development, which brand tier to choose and what returns to expect.
What due diligence do you conduct?
For properties joining Dijiwa Sanctuaries, due diligence covers 3-5 years of financial statements and tax returns for operating properties. It also covers engineering and property condition reports, market studies with competitive analysis, and a review of all permits and licensing documents.
Are there any upfront fees to start discussions?
No. Initial consultations and property evaluations are complimentary and carry no obligations. The relationship is formalized only after terms are agreed and a management agreement is signed.
Can you help with financing and banking connections?
Yes, although we do not provide direct financing. We work with several national banks in Indonesia, make introductions, help prepare financial projections for lending applications and support owners through the financing process.
For background on the consulting market, read Hotel Consultant in Bali, Indonesia. To start a review of your own project, contact Dijiwa Asia.